Privacy Policy for ShopFeed for Facebook

Effective Date: September 06, 2025

At ShopFeed for Facebook, your privacy is very important to us. This Privacy Policy explains how we collect, use, and protect the information of merchants and their customers when using our Shopify app. By installing or using our app, you agree to the terms of this policy.

1. Information We Collect

When you install and use ShopFeed for Facebook, we may collect the following types of information:

  • Shop Information: Store name, domain, and Shopify account details.

  • Product Data: Product titles, descriptions, images, prices, inventory levels, and related catalog information.

  • User Information: Admin contact details provided by Shopify for communication and support.

  • Usage Data: Technical information like API requests, error logs, and performance metrics.

We do not collect payment information or sensitive customer personal data.

2. How We Use Your Information

We use the collected information for the following purposes:

  • To sync your product catalog with Facebook for ads and shop listings.

  • To maintain app functionality and ensure accurate data synchronization.

  • To provide customer support and respond to inquiries.

  • To analyze usage trends and improve app performance.

3. Data Sharing & Disclosure

  • We do not sell, rent, or trade your information to third parties.

  • Data is shared only with Facebook APIs to enable catalog synchronization.

  • In rare cases, data may be disclosed to comply with legal obligations.

4. Data Retention

We retain collected information only as long as necessary to provide the app’s services. If you uninstall the app, we automatically delete your store-related data from our servers within 30 days.

5. Security

We take appropriate measures to protect your data against unauthorized access, alteration, disclosure, or destruction. However, please note that no method of data transmission over the internet is 100% secure.

6. Your Rights

As a merchant, you may:

  • Request a copy of the data we store about your shop.

  • Request correction or deletion of your data.

  • Contact us at any time regarding privacy-related questions.

7. Changes to This Policy

We may update this Privacy Policy from time to time. Significant changes will be communicated via email or app notification.

8. Contact Us

If you have any questions about this Privacy Policy, please contact us:

Technogroves Pvt. Ltd.
Email: support@technogroves.com